FAQ

Helpful Information

HOW DOES IT WORK?

Get in touch - Send your existing resume* along with the job description and where you saw it advertised for the desired position to info@wanderlustresumes.com or Book Online and schedule a call.

Consultation - We will contact you to determine your current situation and the direction you'd like to go with your career. You will be sent a Resume Questionnaire to complete and we will schedule your "Deep-dive Consultation". This will significantly assist in getting to know you, your achievements and effectively understand your needs and career goals.

Payment will be required upfront and work will commence once received. Please allow 7 days for work to be completed following your "Deep-dive Consultation".

 

Draft - You will receive draft documents to review and request revisions.

Finalise - Revisions will be completed and final documents sent.

 

*If you do not have an existing resume, please click here to complete a questionnaire outlining your work history, education, referees etc. I will then review the information that you have provided and schedule your "Deep-dive Consultation".

WHAT IF I NEED IT NOW?

If you're in a hurry and need your resume expidited, this can be arranged with us directly for an additional fee of $250 (+GST) and is subject to availability. A minimum of 72 hours notice prior to a role closing is required. 

Upon completion of your Resume Questionnaire and "Deep-dive Consultation", your documents will be completed within 48-72 hours.

WILL YOU ACCESS MY LINKEDIN PROFILE?

No. Due to LinkedIn's Terms of Use, I am not able to access or update profiles on the LinkedIn Platform.  A mock up will be written and delivered via a Word Document only.

WHAT ARE YOUR PAYMENT TERMS?

Full payment is required upfront prior to commencement of any work. Payment is acceptance of our Terms & Conditions. Payment will be accepted via debit/credit card via Stripe or direct credit into our business account. Payment details will be advised on your invoice.

WHAT IS YOUR REFUND POLICY?

All sales are final and non-refundable. Trial or grace periods are not offered after purchasing a Wanderlust Resumes service, however, you are entitled to unlimited revisions within 30 days to ensure you are fully satisfied with your new resume.  A request for a new set of resume and/or cover letter tailored to a different role or industry than originally agreed are not included in revisions.

WHAT IF I'M NOT IN THE TRAVEL INDUSTRY? CAN I STILL USE YOUR SERVICES?

Yes absolutely. I specialise in Travel Industry due to my extensive experience in this area, however, I have done many resumes outside of this niche. We can also refer you to a Resume Writer who specialises in your field if necessary.